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Terms of Use

Welcome to the Secure Safety Solutions by Personal Safety Corporation website (hereby referred to as the “Site”). By accessing, browsing or otherwise using the Site YOU AGREE TO BE BOUND BY ITS CONDITIONS OF USE, PRIVACY POLICY and all disclaimers and terms and conditions that appear elsewhere on the Site (collectively, the “Agreement”). Please read the Conditions of Use carefully before using the Site.

References to Personal Safety Corporation (PSC) herein refer to securesafetysolutions.com, their affiliates, subsidiaries and designees as deemed appropriate by Secure Safety Solutions.

PSC reserves the right to make changes to the Site and its Conditions of Use at any time. Each time you use the Site, you should visit and review the then current Conditions of Use and Privacy Policy. If you are dissatisfied with the Site, its Content or Conditions of Use, you agree that your sole and exclusive remedy is to discontinue using the Site.

Tampering with the Site, misrepresenting the identity of a user, using buying agents or conducting fraudulent activities on the Site are prohibited. 


Subject to the terms and conditions of this Agreement, PSC hereby grant you a limited, revocable, non-transferable and non-exclusive license to access and use the Site by viewing it on your internet browser only for the purpose of shopping for items sold on the Site and not for any commercial use or use on behalf of any third party, except as explicitly permitted by PSC in advance. Any breach of this Agreement shall result in the immediate revocation of the license granted in this paragraph without notice to you.

Except as permitted in the paragraph above, you may not reproduce, distribute, display, sell, lease, transmit, create derivative works from, translate, modify, reverse-engineer, disassemble, decompile or otherwise exploit this Site or any portion of it. You may not make any commercial use of any of the information provided on the Site or make any use of the Site for the benefit of another business unless explicitly permitted by PSC in advance PSC reserves the right to refuse service, terminate accounts, and/or cancel orders at its discretion, including, without limitation, if PSC believes that customer conduct violates applicable law or is harmful to PSC interests.

You shall not upload to, distribute, or otherwise publish through this Site any Content, information, or other material that (a) violates or infringes the copyrights, patents, trademarks, service marks, trade secrets, or other proprietary rights of any person or entity; (b) is libelous, threatening, defamatory, obscene, indecent, pornographic, or could give rise to any civil or criminal liability under U.S. or international law; or (c) includes any bugs, viruses, worms, trap doors, Trojan horses or other harmful code or properties.

PSC may assign you a password and account identification to enable you to access and use certain portions of this Site. Each time you use a password or identification, you will be deemed to be authorized to access and use the Site in a manner consistent with the terms and conditions of this Agreement, and PSC has no obligation to investigate the authorization or source of any such access or use of the Site. You will be solely responsible for all access to and use of this Site by anyone using the password and identification originally assigned to you whether or not such access to and use of this Site is actually authorized by you, including without limitation, all communications and transmissions and all obligations (including without limitation financial obligations) incurred through such access or use. You are solely responsible for protecting the security and confidentiality of the password and identification assigned to you. You shall immediately notify PSC of any unauthorized use of your password or identification or any other breach or threatened breach of this Site’s security.


Please review PSC’s Privacy Policy which also governs your use of this Site.


We are not nor do we claim to be medical professionals, therefore we do not have the expertise to offer medical advice. Everything on our site is meant for informational purposes and is in no way intended to be a replacement for advice, treatment, or diagnosis given to you by a medical profession. All of the information provided on our site is for reference purposes only and you should not use this information to develop a treatment. All of our information on this site should be discussed with a medical professional before beginning treatment or using one of our devices. We are not liable if you choose to forgo consulting with a doctor or medical professional before beginning treatment or using one of our devices.


All text, graphics, button icons, images, audio clips, downloadable files, and software (collectively, “Content”), belongs exclusively to PSC , or its affiliates. The collection, arrangement, and assembly of all Content on this Site (the “Compilation”) belongs exclusively to PSC, or its affiliates. All software used on this Site (the “Software”) is the property of PSC, its affiliates or its Software suppliers. The Content, the Compilation and the Software are all protected by U.S. and international copyright laws. The use of any PSC trademarks or service marks without PSC’s express written consent is strictly prohibited. You may not use PSC trademarks or service marks in connection with any product or service in any way that is likely to cause confusion. You may not use PSC trademarks or service marks in any manner that disparages or discredits PSC. You may not use any of PSC’s trademarks or service marks in meta tags without prior explicit consent.


The risk of loss and title for items purchased by you pass to you upon PSC’s delivery of the items to the carrier pursuant to PSC’s standard terms of sale.


By using the Site, you expressly agree that use of the Site is at your sole risk. The Site is provided on an “AS IS” and “as available” basis. Neither PSC nor its affiliates, subsidiaries or designees nor each of their respective officers, directors, employees, agents, third-party content providers, designers, contractors, distributors, merchants, sponsors, licensors or the like (collectively, “Associates”) warrant that use of the Site will be uninterrupted or error-free. Neither PSC nor its Associates warrant the accuracy, integrity or completeness of the Content provided on the Site or the products or services offered for sale on the Site. Further, PSC makes no representation that Content provided on the Site is applicable to, or appropriate for use in, locations outside of the United States. PSC and its Associates specifically disclaim all warranties, whether expressed or implied, including but not limited to warranties of title, merchantability or fitness for a particular purpose. No oral advice or written information given by PSC or its Associates shall create a warranty. Some states do not allow the exclusion or limitation of certain warranties, so the above limitation or exclusion may not apply to you.

Under no circumstances shall PSC or its Associates be liable for any direct, indirect, incidental, special or consequential damages that result from your use of or inability to use the Site, including but not limited to reliance by you on any information obtained from the Site that results in mistakes, omissions, interruptions, deletion or corruption of files, viruses, delays in operation or transmission, or any failure of performance. The foregoing Limitation of Liability shall apply in any action, whether in contract, tort or any other claim, even if an authorized representative of PSC has been advised of or should have knowledge of the possibility of such damages. User hereby acknowledges that this paragraph shall apply to all Content, merchandise and services available through the Site. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

To the maximum extent permitted by law, PSC will not be liable for any damages of any kind arising from the use of this Site, including, but not limited to indirect, incidental, punitive, exemplary, special or consequential damages. To the maximum extent permitted by applicable law, PSC’s  total liability to you for any damages (regardless of the foundation for the action) shall not exceed in the aggregate the amount of fees actually paid by you to PSC during the 45 days immediately preceding the act allegedly giving rise to PSC’s liability.

PSC makes no other representations, either expressly or implied, beyond the information contained on this Site. PSC will not be held liable for any incidental or consequential damages or loss of profits in connection with the use of a PSC product or service, regardless of whether or not that product or service was inaccurately presented on the Site in any manner. PSC will not be held liable for incorrect product purchases made on account of inaccuracies in PSC’s cross-reference database accessed through the Site and used to identify and find products and/or make purchases.


The Site is intended for use by individuals 18 years of age or older acting on behalf of a nursing home, assisted living facility, physician’s office, surgery center, private medical practice, hospital, teaching college, research institution, distributor, buying group or other healthcare and/or healthcare-related provider (collectively, the “Organizations”). The Site is not directed for use by individuals under the age of 18 and/or by individuals who are not acting on behalf of the aforementioned Organizations. By using the Site you represent and warrant that you fulfill these conditions.


The Site attempts to display product images as accurately as possible. However, PSC cannot guarantee that the finish and/or color you see matches the actual product, as the display of the finish and/or color depends, in part, upon your monitor and its settings.


Prices and availability of products and services are subject to change without notice. Errors will be corrected where discovered, and PSC reserves the right to revoke any stated offer and to correct any errors, inaccuracies or omissions including after an order has been submitted and whether or not the order has been confirmed and your credit card charged. PSC shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. PSC shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, PSC will issue a credit to your credit card account in the amount of the charge. Individual bank policies will dictate when this amount is credited to your account. If you are not fully satisfied with your purchase, you may return it in accordance with PSC’s Return Policy.


Online prices, selection and promotions generally match those offered outside of the website, including those via direct mail, email and fax, as well as those offered through shows and other sales channels, but may vary. Prices, selection, promotions and offers are subject to change.


PSC collects and remits sales tax for transactions made through the Site. If you’re a tax-exempt entity, you can take advantage of tax-exempt status for applicable purchases. For assistance with tax-exempt transactions, please call Customer Service at 800.373.2873 or email orders@securesafetysolutions.com.


You may pay for your orders with PayPal, Amazon Pay™, or major credit cards issued in the United States of America. Currently, PSC accept Visa®, MasterCard®, American Express® and Discover® Card.

Generally, credit and debit cards are not charged until item(s) are shipped to you or availability is confirmed. PSC reserves to right to charge for orders partially fulfilled; you will be charged only for the goods PSC has actually shipped along with any appropriate taxes or shipping charges. However, PSC may pre-authorize your order amount with your credit or debit card issuer at the time you place the order, which may have an effect on your available credit line. When paying for a preorder with a debit card you will be charged at the time you place your preorder. Please contact your credit card issuer for more information.


After you place an order using PSC’s shopping cart, PSC will check the information you give PSC for validity, by verifying your method of payment or shipping address.

Your receipt of an electronic or other form of order confirmation does not signify PSC’s acceptance of your order, nor does it constitute confirmation of PSC’s offer to sell. The Site reserves the right at any time after receipt of your order to accept or decline your order for any reason.


All sales made through the Site are subject to PSC’s return policy. For a complete explanation of the return policy, please see our Returns page found at the bottom of the homepage.


PSC reserves the right to reject any order you place with PSC, and/or to limit quantities on any order, without giving any reason. If PSC rejects or makes changes to your order, PSC will generally attempt to notify you using the e-mail and/or billing address you provided at the time the order was placed.

PSC may, at its own discretion, limit or cancel quantities purchased per person, per organization or per order. These restrictions may include orders placed by the same Site account, the same credit card, and orders that use the same billing and/or shipping address.

Your credit or debit card will normally not be charged if PSC rejects an order, but PSC will process a refund if the charge has been made against your card.


All orders placed on this Site are subject to product availability and will be shipped according to PSC’s shipping policies.

In the rare event that your order never arrives, notification of lost items must be received within 60 days from receipt of the shipping confirmation e-mail.

Please review the Shipping link at the bottom of the home page for additional information on transit times, rates and policies.


This Site may be accessed from countries other than the United States. This Site may contain products or references to products that are not available outside of the United States. Any such references do not imply that such products will be made available outside the United States. If you access and use this Site outside the United States, you are responsible for complying with your local laws and regulations.


This Site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that PSC is not responsible for the operation of or content located on or through any such sites.


You agree that PSC’s remedy at law for any actual or threatened breach of this Agreement would be inadequate and that PSC shall be entitled to specific performance or injunctive relief, or both, in addition to any damages that PSC may be legally entitled to recover, together with reasonable expenses of any form of dispute resolution, including, without limitation, attorneys’ fees.

No right or remedy of ours shall be exclusive of any other, whether at law or in equity, including without limitation damages injunctive relief, attorneys’ fees and expenses.

No instance of waiver by PSC of PSC’s rights or remedies under these terms and conditions shall imply any obligation to grant any similar, future or other waiver.


PSC may, in its sole discretion, terminate your account or your use of the Site at any time. You are personally liable for any orders that you place or charges that you incur prior to termination. PSC reserves the right to change, suspend or discontinue all or any aspects of the Site at any time without prior notice.

In addition to any other legal or equitable remedies, PSC may, without prior notice to you, immediately terminate the Agreement or revoke any or all of your rights granted under this Agreement. Upon any termination of this Agreement, you shall immediately cease all access to and use of the Site and PSC shall, in addition to any other legal or equitable remedies, immediately revoke all password(s) and account identification issued to you and deny your access to and use of this Site in whole or in part. Any termination of this Agreement shall not affect the respective rights and obligations (including without limitation, payment obligations) of the parties arising before the date of termination.


This Site is created and controlled by PSC in the State of Iowa, USA. As such, the laws of the State of Iowa will govern these disclaimers, terms, and conditions, without giving effect to any principles of conflicts of laws.


If any these provisions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed several and shall not affect the validity and enforceability of any remaining provision.


Any dispute relating in any way to your visit to the Site or to the products you purchase through the Site shall be submitted to confidential arbitration in Cedar Rapids, Iowa, except that to the extent you have in any manner violated or threatened to violate PSC’s intellectual property rights, PSC may seek injunctive or other appropriate relief in any state or federal court in the State of Iowa. You hereby consent to, and waive all defenses of lack of personal jurisdiction and forum non conveniens with respect to venue and jurisdiction in the state and federal courts of Iowa. Arbitration under these Conditions of Use shall be conducted pursuant to the Commercial Arbitration Rules then prevailing at the American Arbitration Association. The arbitrator’s award shall be final and binding and may be entered as a judgment in any court of competent jurisdiction. To the fullest extent permitted by applicable law, no arbitration under this Agreement shall be joined to an arbitration involving any other party subject to this Agreement, whether through class action proceedings or otherwise. You agree that regardless of any statute or law to the contrary, any claim or cause of action arising out of, related to or connected with the use of the Site or this Agreement must be filed within one (1) year after such claim or cause of action arose or be forever banned.


Please send any questions or comments regarding this Site to:

Personal Safety Corporation, P.O. Box 128, Hiawatha, IA 52233


Contact PSC at 800-373-2873