To Our Valued Customers:
We are all too familiar with the continuing spread of COVID-19. COVID-19 is the acronym for COrona VIrus Disease 2019. This pandemic level virus is rapidly transforming our daily work, home & play lives. As a fifth term Hiawatha City Council member & the President of Personal Safety Corporation, I am acutely aware of the need to protect the safety and well-being of citizens & businesses in addition to the employees of Personal Safety Corporation(PSC). PSC is an essential business distributing our Secure® brand of fall management medical devices to thousands of nursing homes, hospitals & at-home care givers in every state throughout the United States & Canada.
Please be assured we are protecting the health & safety of all PSC team members as we very closely monitor & follow all recommendations from the Centers for Disease Control (CDC), World Health Organization (WHO), federal government and Kim Reynolds, Iowa’s governor. As an essential supplier of fall management medical devices we are deeply committed & laser focused on continuing to provide you with the highest quality fall management medical devices, as we have done for nearly 30 years, to protect the safety of the elderly in nursing homes, hospitals and at home.
In some cases we are incurring additional costs to air freight fall management products from our factory partners to ensure we continue to exceed the service level expectations of our customers during these challenging times. We have not, nor will we, increase any of our prices to offset the additional air freight shipping costs. You will continue to receive the highest quality products at the lowest manufacturer direct prices…backed by our 110% Low Price Guarantee.
We are committed to continue shipping all orders 100% complete within 24 hours of receiving your order. In the event we experience an out of stock situation on an item(s) you order we will offer you a substitute or back order the product(s) and ship the product(s) at our expense when back in stock.
We remain eternally optimistic that working together we can continue to protect the safety of your patients, residents, at-home loved ones as well as PSC team members. Like all previous pandemics the US government, along with our scientific & medical communities, will find a solution to the COVID-19 virus. We will return to normal…albeit perhaps a better new normal.
Be safe. Be well.